According to the U.S. Public Interest Research Group, the Consumer Financial Protection Bureau has received over 11,000 complaints since July of 2013. This is the second highest after mortgage complaints.
The most common complaint was that the debt collector came after them for a debt they didn’t even owe (about 25%).
This was followed by harassing phone calls (13%) and inability to verify debt was theirs or amounts owed (13%).
Other complaints include: collections on already paid debts, attempts to collect incorrect amounts; talking to third-parties about the debt, threatened legal action, continuous contacts despite requests to be left alone.
The Consumer Financial Protection Bureau is reviewing complaints about ways the agency could limit unacceptable debt collection practices.
For more read here: https://money.cnn.com/2014/02/27/pf/debt-collection-complaints/index.html?section=money_pf
If you or someone you know is facing debt collection calls, be sure to schedule a consultation with an experienced debt settlement attorney to determine if you owe the debt, need to pay the debt, or can settle the debt for much less than what is owed.