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Michele,

You are really good at what you do and I am impressed with all you’ve accomplished. I know that your emails to the lender were tough and between you and I they were spot on and I couldn’t have agreed more. Large banks just don’t care enough about what goes into making a deal happen.

There has been enough crap kicked up in this so far that I really do think we will get the UW approval today and loan documents out by end of business today.

Thank you for all you’ve done, and behalf of the Buyer, we are really sorry. We will not be using this lender again……ever.