Yes, it seems to be true. Recently, Bank of America discovered that its records were faulty and, as a result, did not feel comfortable collecting from some of its customers . Now, in any real world scenario, a company with faulty records would get to the bottom of it and fix the problem, wherever it existed, in order to best serve its customers. But, in Bizarro-Banko World, the customer is just not that important. In Bizarro-Banko world, as the link below reports, Bank of America sells these accounts for a fraction of the face amount to a debt buyer who will harass and dun Bank of America’s customers for amounts that they may not even owe. Seriously. I cannot make this stuff up.